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The Forgetting Machine - Why Your Organization Knows More Than It Can Remember

PRESENTATION

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The Forgetting Machine - Why Your Organization Knows More Than It Can Remember
M
The Younger. Lifelong learner. Working in IT since 2001. Tech Leader, Speaker, Writer, Trainer. Troubleshooter and Troublemaker - Head of Solution Architecture @ KPMG Switzerland Marcelo started his journey as a Java programmer and found his true passion in Solution Architecture. Driven by continuous improvement, he is always keen to learn and share insights. Through his blog, he shares tech leadership stories, technology insights, and hands-on engineering challenges. For his full background, please check his About Me (https://blog.marceloancelmo.com/page/about-me) page.

Every single day, modern organizations build a massive mountain of information; then immediately drop the context out of the window.

We hoard data, but lose the human reasoning behind it. The critical decisions, the hard-earned experiences, and the contextual "why" remain trapped in people's heads, isolated in digital silos, buried in forgotten repositories, or permanently lost when a project ends or someone leaves. Because this collective intelligence is so severely fragmented, knowledge vanishes faster than organizations can remember it.

The problem isn’t collecting information. The problem is converting it into knowledge that people can actually understand and reuse. We are scaling our mistakes far faster than we scale our insights. Without meaning to, we have engineered an incredibly efficient Forgetting Machine.

It will help them identify where knowledge is lost, why people and projects take it with them, and what it takes to turn information into knowledge, and knowledge into wisdom, the ultimate source of competitive advantage.

This session is a call to action against that systemic amnesia. It reframes knowledge management as strategic infrastructure and replaces the question "How do we store what we know?" with "How do we make the organization remember what it has learned?". You will leave knowing how to dismantle the Forgetting Machine and what to capture beyond documents (the experience, decisions, outcomes and learnings) to turn information into knowledge, and knowledge into wisdom, the ultimate source of competitive advantage.

  • Target Audience: CTOs, CIOs, Chief Architects, Solution Architects, Engineering Managers, Product Managers, and Technology Leaders.

  • Languages Available: English, Portuguese

  • Formats:

    • Keynote — 45 minutes

    • Breakout Session — 30 minutes

Want this talk at your event? Email me at marceloancelmo@gmail.com

Where this talk has been presented

2026-09-09 Presented at KPMG Group Digital Technology Days

  • Format: Breakout Session — 30 minutes

  • Location: Zurich, Switzerland

  • Language: English

  • Resources:


Want this talk at your event? Email me at marceloancelmo@gmail.com

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I deliver keynotes, breakout sessions and ignite talks on Architecture Governance, Enterprise DevOps, Pragmatic AI, Socio-Technical Systems, and Tech Leadership, bridging the gap between technology adoption, teams and sustainable solutions. Each page contains the abstract, event history, embedded slide decks and additional resources for each presentation. **Availability:** I am currently open to speaking engagements worldwide in **English** and **Portuguese**. *Interested in having me speak at your event? Contact me at marceloancelmo@gmail.com*

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